Areas included

Flat rates includes exact rooms chosen:

windows casing, (glass not included)

vacuuming

dusting

front of vents that are safely reachable with my equipment

complete bathroom including floors

outside of all appliances in kitchen

kitchen counters

kitchen tables

inside of microwave

toaster oven tray

toaster tray

kitchen floor

bathroom floors

wipe down kitchen cabinets

dusting baseboards in all rooms

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Hourly cleaning not included in flat rates:

inside oven

inside refrigerator

inside closets

inside cabinets and drawers

any rooms that are not on your flat rate list

glass part of windows

walls ( with wall waiver) 

removing books from shelves and returning to shelves

organizing (certified)

Shelves with more than 12 items

scrubbing baseboards

I DO NOT clean:

dishes 

Outside of windows

ceilings

kitty liter boxes

feces

blood

inside of vents

laundry

I do not run appliances

make beds (some exceptions if discussed prior)